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Seminar Detail

Challenging Geriatric Behaviors: Non-Pharmacological Approaches

Wednesday, March 20, 2019 at 8:00 AM - 4:00 PM

This event is not currently available for purchase.

For more information: Call (800) 844-8260
Course Description
Caregivers find many older adult behaviors to be challenging. Dementia and delirium are the most frequent contributing factors. Knowing what to expect and what to do related to specific behaviors can decrease frustration and increase satisfaction for everyone involved. A framework for rethinking challenging behaviors provides guidance for choosing management strategies. Assessment and management techniques are based on theory and evidence. Through interactive discussion, clinical examples, and videos, this program focuses on day-to-day strategies to prevent and/or manage challenging geriatric behaviors.
If there is no CE tab, please refer to the course brochure for continuing education information.
Learner Objectives:

  1. Critique assessment techniques that establish baseline behaviors in older adults.
  2. Evaluate factors that contribute to challenging geriatric behaviors and relate them to prevention.
  3. Characterize the differences in delirium, dementia and depression in the elderly.
  4. Analyze the progression of Alzheimer's disease and related treatment options.
  5. Select appropriate environmental, interactional, behavioral, and/or physical/pharmacological interventions to prevent and/or manage challenging geriatric behaviors.
  6. Categorize effective and ineffective strategies to manage difficult communications, hallucinations, aggressive behavior, wandering and Sundowning, food and fluid deficit/malnutrition.
  7. Recommend resources that provide information or services for caregivers.
Program Outline

  • Identifying Baseline
    • Objective Measurements
    • Risk Factors for Escalation of Challenging Behaviors
    • Influence of Gender, Cultural and Societal Factors
    • Environmental and Interactional Considerations
    • Lifelong Patterns and Preferences
  • Differentiating Among Dementia, Delirium, and Depression
    • Diagnostic Criteria
    • Signs/Symptoms
    • Management
  • Alzheimer’s Disease: Assessment and Management
    • Various Types of Dementia
    • Progression and Stages: Retrogenesis
    • Pharmacological Treatment Options
    • Problems Commonly Associated with Alzheimer’s Disease: Difficult Communication, Hallucinations, Resistance/Aggression, Wandering, Sundowning, Malnutrition
    • Interventions to Provide a Positive Experience
  • Difficult Communications and Hallucinations
    • Contributing Factors
    • Verbal and Non-verbal Techniques
    • Therapeutic Use of Self
    • Reorientation, Reminiscence
  • Validation
    • Problem Solving
    • Entering Their Reality
  • Resistance to Care
    • Routine Hygiene Needs
    • Reasons for Resistance
    • Successful Techniques
  • Physically Aggressive Behaviors
    • Reverse Developmental Behavior
    • Behaviors as a Way to Communicate
    • Identify the Problem/Trigger
    • Environmental and Interactional Factors
    • Causes of Escalation
  • Wandering and Sundowning
    • Contributing Factors
    • Assessment
    • Exercise and Activity
    • Environmental Management
    • Interactional Management
  • Food and Fluid Deficit/Malnutrition
    • Reasons Why They May Not Eat
    • Ways to Promote Nutritional Intake
    • Tips for Persons Who Need Feeding Assistance
    • The Eating Environment
    • End of Life
  • The Family Caregiver as Part of the Team
    • Family Dynamics: Role Change
    • Emotions Expressed During Caregiving: Positive and Negative
    • Positive Communication Among Staff, Family, and Older Adult
    • Assisting the Caregiver to Meet the Needs of the Care Recipient
    • Helpful Resources
    • Ways to Help Reduce Stress for the Caregiver
Target Audience

  • Nurses
  • Physical Therapists
  • Physical Therapist Assistants
  • Occupational Therapists
  • Occupational Therapy Assistants
  • Speech-Language Pathologists
  • Social Workers
  • Home Healthcare Providers
  • Nursing Home Administrators
  • Registered Dietitians & Dietetic Technicians
  • Recreation Therapists


Latasha Ellis is a psychotherapist, consultant, entrepreneur, and national speaker. She is owner of AHSAT Counseling and Consulting, PLLC and founder of AHSAT Center for Integrative Oncology. As a psychotherapist, Latasha's diverse clinical experience stretches over a multitude of settings, including the state of MD Department of Corrections, the VA School for the Deaf, Blind and Multi-disabled, community mental health clinics, inpatient and outpatient medical facilities. Though currently in private practice, Latasha works closely with area hospitals for the provision of psychological services to cardiopulmonary rehabilitation and oncology patients.

Latasha is also a certified clinical supervisor with the National Association of Social Workers, North Carolina Chapter and a certified trainer of Managing Aggressive Behaviors (MAB), through The University of Oklahoma OUTREACH, a program that emphasizes prevention and non-physical intervention strategies, and teaches non-pain producing physical intervention techniques.

Latasha's passion for the field of mental health and behavior management is exemplified by her role as Field Instructor for various universities. She holds a Bachelors of Social Work (BSW) degree from Morgan State University and a Master of Social Work (MSW) degree from the University of Maryland at Baltimore. Her MSW degree holds a concentration in Clinical Social Work with a primary specialization in Mental Health and a secondary specialization in Management and Community Organization. Latasha is currently pursuing her PhD.

Speaker Disclosures:

Financial: Latasha Ellis maintains a private practice. She receives a speaking honorarium from PESI, Inc.

Nonfinancial: Latasha Ellis has no relevant nonfinancial relationships to disclose.
Credits listed below are for full attendance at the live event only. After attendance has been verified, pre-registered attendees will receive an email from PESI Customer Service with the subject line, “Evaluation and Certificate” within one week. This email will contain a link to complete the seminar evaluation and allow attendees to print, email or download a certificate of completion if in full attendance. For those in partial attendance (arrived late or left early), a letter of attendance is available through that link and an adjusted certificate of completion reflecting partial credit will be issued within 30 days (if your board allows). Please see “live seminar schedule” for full attendance start and end times. NOTE: Boards do not allow credit for breaks or lunch.

If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, or questions on home study credit availability, please contact or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

The planning committee and staff who controlled the content of this activity have no relevant financial relationships to disclose. For speaker disclosures, please see speaker bios.

PESI, Inc. offers continuing education programs and products under the brand names PESI, PESI Healthcare, PESI Rehab and Psychotherapy Networker.

Registered Dietitians & Dietetic Technicians
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PESI, Inc. PE001, is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR) from July 1, 2019 through June 30, 2022. Registered dietitians (RDs) and dietetic technicians, registered (DTRs) will receive 6.0 continuing professional education units (CPEUs) for completion of this program/materials. Continuing Professional Education Provider Accreditation does not constitute endorsement by CDR of a provider, program, or materials. This program/material is designated as LEVEL 2 .

Nurses, Nurse Practitioners, and Clinical Nurse Specialists
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PESI, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nurses in full attendance will earn 6.3 contact hours. Partial contact hours will be awarded for partial attendance.

Nursing Home Administrators
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 6.25 clock hours and 6.25 participant hours. Full attendance is required; no partial credits will be offered for partial attendance.

Occupational Therapists & Occupational Therapy Assistants
PESI, Inc. is an AOTA Approved Provider of continuing education. Provider #: 3322. Full attendance at this course qualifies for 6.0 contact hours or .6 CEUs in the Category of Domain of OT and Occupational Therapy Process. Partial credit will be issued for partial attendance. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Course Level: Intermediate.

Physical Therapists & Physical Therapist Assistants
This activity consists of 6.25 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary per state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.

Maryland Physical Therapists & Physical Therapist Assistants: This course has been approved by the Maryland State Board of Physical Therapy Examiners for .6 CEUs.

Virginia Physical Therapists & Physical Therapist Assistants:

Speech-Language Pathologists

This course is offered for .6 ASHA CEUs (Intermediate level, Professional area).

Social Workers
PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for this course. ACE provider approval period: January 27, 2017 - January 27, 2020. Social Workers completing this course receive 6.25 Clinical Practice continuing education credits. Course Level: Intermediate. Full attendance is required; no partial credits will be offered for partial attendance. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation.

Other Professions
This activity qualifies for 380 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific requirements.

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