Product Detail

1. Develop strategies to effectively combat nurse burnout and compassion fatigue.
2. Incorporate knowledge of the lived experience of nurses who are addicted by formulating a plan to deal with this issue in nursing practice and leadership.
3. Analyze causes of conflict in the workplace to address challenges that present in the future.
4. Manage the obvious and more subtle ways in which nurse incivility enters the workplace.
5. Explain how generational differences across nurse co-workers affect workplace interpersonal dynamics, work ethic, and work attitudes.
6. Distinguish the value that nurses provide when it comes to spirituality in practice.

Nurse Burnout and Compassion Fatigue

• Examples of burnout’s impact on patient outcomes
• Solutions for combating nurse burnout in self and others
• Dealing with work-related stress in a healthy way
• What is compassion fatigue?
• Has the art of “caring” been lost in nursing?
• Applying empathy in practice
• Priority setting skills for nurses
• Employee assistance programs and other resources
• Call to action: Formulate a plan to reach others regarding the importance of nurse burnout prevention and compassion fatigue

The Addicted Professional

• Are nurses at higher risk for substance abuse than the general population?
• Lived experience of nurses who have experienced addiction
  • Fear
  • Shame and guilt
  • Poor coping
  • Increased need to control their environments
  • A belief that addiction would never happen to them
  • Overall research finding: Nurses in recovery feel misunderstood, judged, and desire acceptance
• Considerations when working with an addicted professional
• Identify your OWN risk for becoming addicted
• Call to action: Formulate a plan to educate nurses about risk for addiction in self and co-workers, signs to look for and how to report suspected problems

Conflict in the Workplace

• What is the cause behind the conflict?
• Conflict resolution tips for nurse leaders/physicians
• Conflict resolution strategies for patients/families
• Conflict resolution approaches to use within your team
• Conflict and emotion
• What to say and how to say it (affect)
• Putting conflict into proper perspective
• Role play: Challenging conflict scenarios
• Conflict can be a good thing
• Call to action: Formulate a plan to incorporate new conflict resolution techniques

Nurse Incivility

• The impact of nurse incivility at work
• Ways to promote teamwork and elevate workplace morale
• Encouragement vs. punitive treatment— What results are you hoping for?
• New approaches to welcome nurses to the profession
• Call to action: Formulate a plan to minimize nursing incivility

Generational Differences in Nurses

• Millennials, Generation X, and Baby Boomers
• Perceptions of each generation of the other generations
• Technology impact on the generations of nurses
• Meeting the communication needs across the generations
• Vital need for collaboration and teamwork
• Draw on the strengths of each generation to promote teamwork
• Call to action: Formulate team-building across the generations

Spirituality in Nursing

• Remarkable spirituality experiences in practice
• Increasing comfort with diverse spiritual and religious preferences
• Can nurses go “too far” with influence or support?
• Call to action: Formulate a plan to support spirituality in nursing practice

Karen Lee Burton, PhD, RN, CNE, draws from extensive experiences practicing in charge nurse and staff nurse positions, focused in labor & delivery, addictions and med/surg settings. Her more recent career accomplishments include director/administrator academic roles. Additionally, Karen has taught online and in the classroom on a variety of topics that reflect her areas of interest and expertise, including: nursing ethics, women's health, and addicted nurses. Throughout her diverse work experiences, she has taken an interest in contemporary issues in today's nursing world and has accumulated a wealth of knowledge regarding the evolution of challenges that nurses and nurse leaders currently encounter.

Karen has received numerous recognitions over the years. Her keen insights are sought for presentations with healthcare audiences throughout the country and she has publications to her credit. Dr. Burton earned a bachelor's degree in nursing from Brigham Young University, a master's degree from the University of Utah, and a PhD in Nursing Education from the University of Northern Colorado, completing her dissertation on addicted nurses.

Speaker Disclosures:

Financial: Karen Lee Burton has an employment relationship with Southern New Hampshire University. She receives royalties as an author for Scholar’s Press. Dr. Burton receives a speaking honorarium from PESI, Inc.

Nonfinancial: Karen Lee Burton is a member of the American Nurses Association; and the Utah Nurses Association.

Save time and $10 off the price of other submission methods – purchase & take the CE test online for $9.99 USD per participant. Additional processing fees apply for other submission methods (i.e. mail, fax, etc.). Please contact our Customer Service at 1-800-844-8260 for more details.

Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self study is an acceptable form of continuing education. Please refer to your state rules and regulations.

Certificates of Successful Completion are available for email, download and/or printing from your online account immediately following the successful completion of the post-test/evaluation.

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

All members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners. For speaker disclosures, please see the faculty biography.

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Nurses/Nurse Practitioners/Clinical Nurse Specialists - Credit Expired: 5/5/2019
No CE available for this board.

California Nurses: PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider #:17118 for 6.0 self-study contact hours.

You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.

Florida Nurses: PESI, Inc. is an approved provider by the Florida Board of Nursing. Provider #: FBN2858. These materials qualify for 6.0 self-study contact hours.

Iowa Nurses: PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 6.3 self-study contact hours.

Copies of the evaluation may be sent to the IBON. You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.

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Other Professions
This self-study activity qualifies for 6.25 clock hours of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.

Disclaimer: **Information obtained in this course should be used within your scope of practice.
**It is your ethical responsibility to report accurate hours to your licensing board.
**All self-study participants must complete and pass (80% or better) a post-test and evaluation prior to receiving a certificate of completion. If you require a copy of the test/evaluation for CE purposes, please print at the time you take the test. Or you may call our customer service department and a copy of your test/evaluation will be emailed to you. Please allow 30-45 days.

Nurses, Nurse Managers, Nurse Directors/Administrators, Nurse Educators, Nurse Practitioners and Clinical Nurse Specialists