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Product Detail

Managing Challenging Patient Behaviors
Digital Seminar
$219.99 USD
$109.99 USD
Product Details
Format:
Digital Seminar
Details:
Downloadable/Streaming MP4 Video and MP3 Audio with electronic manual and instructions.
Author:
VALERIE VESTAL, MSN, PMHNP-BC
Publisher:
PESI HealthCare
Copyright:
5/14/2020
CE Available:
No, CE credit is not available
Product Code:
POS078085
Objectives
  1. Determine criteria for high-risk behavior.
  2. Apply interpersonal effectiveness skills to patient evaluation.
  3. Analyze effective strategies to de-escalate dangerous behavior.
  4. Assess for the symptoms of major illness that interfere with treatment.
  5. Evaluate the effectiveness of your communication skills to de-escalate aggressive behavior.
  6. Compare approaches to various high-risk patient profiles.
Outline
Lowering Risk for Dangerousness in Patient Encounters
  • Priority is Safety
    • Understanding Risk for Dangerousness
    • Mechanisms for Coping
    • Strategies to Deal with the Angry Patient
Healthcare Goals
  • Treatment Focused
  • Do No Harm
  • Clear Boundaries
Evaluating the Patient
  • Ask the Right Questions
  • Understand Patient’s Motivation
  • Motivational Interviewing: Asking, Listen, Inform
  • Engage Patients in Focused Communication
  • Listen with Empathy
  • Empower the Patient
Interpersonal Effectiveness Skills
  • Self-Awareness
  • What Type of Communicator Are You?
  • Reciprocal Communication Strategies
  • Clinician Self-Care
Engage Patients in Focused Communication
  • Understand Patient’s Level of Communication
  • Support the Patient’s Goal
  • Multi-Disciplinary Intervention
Treatment Team Concept
  • Navigating Difficult Dynamics
  • Mediation & Leadership Roles
  • Engage Families Constructively
Understanding Challenging Symptoms
  • The Mentally Ill Patient
  • Know Your Limits
  • Understand Chronic & Severe Mental Illness
Severe Mental Illness
  • Schizophrenia/Schizoaffective Disorders
  • Substance-Induced Psychosis
  • Bipolar Disorder
  • Major Depression
  • Anxiety Disorder
  • Obsessive-Compulsive Disorder
  • Antisocial Personality Disorder
  • Borderline Personality Disorder
Disorders with Unique Risk
  • Developmental Disabilities
  • Delirium
  • Dementia
  • Substance Abuse
  • Special Considerations for Violent Patients
Acute Crisis
  • Sexual Assault
  • Domestic Violence
  • Suicidal Ideation & Risk
Author

VALERIE VESTAL, MSN, PMHNP-BC

Valerie R. Vestal, MSN, PMHNP-BC., is a Board-Certified Psychiatric Nurse Practitioner. She has worked both in a Partial Hospitalization Program (PHP) and in an outpatient private practice. In the PHP program, she has been responsible to identify patients at high risk for aggression and those who have histories of repeated violent behavior. Valerie is skilled at managing crisis intervention, minimizing physical and psychological harm for staff and patients.

Additionally, she serves in the United States Navy Reserve and was deployed to the Warrior Transition Program. Valerie was responsible to ease the reintegration process for sailors and families. She also continues to provide health assessments and psychological evaluations for military members.

Valerie is a highly sought-after speaker, typically focusing on challenging patient behaviors. She has shared her expertise with multidisciplinary audiences throughout the country and a sea on a cruise ship.

Speaker Disclosures:

Financial: Valerie Vestal is the director and founder of Platinum Performance by Valerie. She has an employment relationship with Moodtreatment Center. Ms. Vestral receives a speaking honorarium from PESI, Inc.

Non-financial: Valerie Vestal has no relevant non-financial relationship to disclose.
Continuing Education Credits
CE Credit is not available for this product.
Audience
  • Nurses
  • Nurse Practitioners
  • Nurse Educators
  • Clinical Nurse Specialists
  • Physician Assistants
  • Nursing Home Administrators
  • Social Workers
  • Occupational Therapists
  • Physical Therapists
  • Risk Managers