Career Opportunities

Interested in joining one of the Best Employers in the Chippewa Valley?

We are currently seeking talented individuals to partner with us in a variety of roles.

If you would like to join our growing team of professionals, please email your resume to us today!!!

Best of the Chippewa Valley Award

PESI

Please email your resume to careers@pesi.com .
[+] [-] Business Development Manager
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How We Do It:  
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

Overview the Business Development Team:
The business development team is a group of strategic thinkers who create and market dynamic continuing education seminars and courses. This team focuses on identifying and evaluating topics for mental health, healthcare and rehab professionals that are both relevant and exciting for professionals to attend. Additionally, this team builds relationships with expert speakers, trainers, and authors in the fields of psychotherapy and healthcare, assisting them in the design of seminars and online courses, developing clear marketing strategies and compelling sales copy; while collaborating with a small, close-knit team. This is a team of experience business-minded professionals with whom you will grow and expand your knowledge by collaboration and innovation.

What You Will Be Doing: (responsibilities)
  • Identify the latest trends, techniques, approaches, topics, and voices in the field psychotherapy, healthcare and rehabilitation that are most relevant to professionals
  • Turn those ideas into compelling seminars, courses, and training programs that professionals will find useful and want to attend
  • Develop and maintain strong relationships with new and existing presenters
  • Create data-driven direct mail and digital marketing campaigns through writing compelling sales copy and determining the most pertinent target audience
  • Maintain a robust knowledge of the field of psychotherapy and healthcare 
  • Analyze effectiveness of marketing strategies and align future campaigns with current data and trends.
  • Work both independently and collaboratively by creating goals for yourself, meeting deadlines, and communicating ideas clearly to team members

What You Bring to the Team: (skills and requirements)
  • Bachelor’s Degree preferred 
  • 3-5 years’ experience in one or more areas marketing, new business development, product 
  • development or business ownership  
  • Budgeting, analysis and negotiation skills 
  • Exceptional verbal and written communication skills 
  • Willingness to take risks 
  • Evening/weekend calls/emails when emergencies might arise with speakers and travel issues 
  • Flexibility to be self-motivated but also excel in a team environment 
  • A keen entrepreneurial drive 
  • Ability to manage multiple tasks with great attention to detail 
  • Excellent problem solving skills in a challenging and fast paced environment  
  • Intermediate to advanced computer proficiency in Microsoft applications 
  • Some travel required, up to 15%

What Would Thrill Us:
  • Entrepreneurial background 
  • Content marketing training/experience
  • Experience with continuing education boards or trainings
  • Training, work experience or license in the psychotherapy or healthcare field 

What Else You Should Know About Us: 
We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers.  By doing so, we get to help people around the world find comfort and healing.  

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/3697/business-development-manager
[+] [-] Customer Success Specialist (remote or in-office)
Overview the Customer Service Team:
Passionate about helping people?  Join our growing Customer Success Team at PESI where we provide amazing and personalized customer support for behavioral health, rehab, and healthcare professionals around the world!  Make a difference as we provide Best-In-Class customer service by being empowered to do what’s best for our customers each and every day, so they can provide services to tens of thousands of clients a year.    

What You Will Be Doing: (responsibilities)
  • Gather customer information, access and fulfill customer needs, educate the customer where applicable, and document interactions in our systems
  • Monitor and handle a wide variety of incoming phone and e-mail requests from customers
  • Evaluate and identify opportunities to drive process improvements that positively impact the customer experience
  • Provide technical support for accessing online registrations and online programs
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Assist customers in making purchasing decisions
  • Collaborate with other departments by working on projects outside of the customer service area
  • Work during your scheduled Mon-Fri hours and the occasional overtime as needed (currently hiring for 10am-7pm central time shift)
  • Responsible for other duties as assigned
What You Bring to the Team: (skills and requirements)
  • Associate degree and/or equivalent work experience in customer service/support
  • 1+ years of experience in a customer service or help desk capacity strongly preferred
  • A passion for excellence with respect to treating and caring for customers
  • Ability to communicate clearly and professionally, both written and verbal
  • Capacity to research and resolve complex customer issues and are comfortable making decisions independently
  • Possess a strong work ethic and team player mentality
  • Must type a minimum of 35 WPM
  • Possess the skill and ability to quickly pick up new technologies and software
  • Has the ability to handle a variety of customer dispositions
  • You’re flexible with change and comfortable working in the grey
  • Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader
  • High-speed internet required if working remote
What Would Thrill Us:
  • Experience working with multiple computer systems
  • Knowledge of various webinar delivery platforms, i.e., Zoom
  • Involvement and success in a fast-paced, quickly changing environment
  • Knowledge of technical support issues related to internet connectivity and PC troubleshooting experience
  • Prior leadership and/or training roles
What We Do:
At PESI, we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How We Do It:
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

Share this job posting with your friends. https://www.pesi.com/careers/5782/customer-success-specialist-remote-or-in-office
[+] [-] Digital Marketing Strategist | Direct Response Copywriter (remote or in-office)
Wanted: 
  • An email marketer who thrives on writing emails that generate immediate sales
  • Familiar with direct response greats like Jeff Walker, Dan Kennedy, Eugene Schwartz
About Us: 
Founded in 1979, PESI is the world’s leading provider of continuing education for mental health, healthcare, and rehab professionals. We work with renowned mental health advocates and New York Times best-selling authors such as: Brené Brown, Malcolm Gladwell, Bessel van der Kolk, Daniel Siegel, Tony Robbins, Taraji P. Henson, Russel Brand, Alanis Morissette, and more, to offer powerful trainings that give clinicians techniques to help people on their healing journey. 

Who We’re Looking for:
We are looking for a business-minded email marketer to join our digital marketing strategy team. The person in this position should have outstanding copywriting skills, strong business acumen and enjoy working in a team environment.
  • Write and develop compelling offers (both short and long-form copy) that awakens interest, powerfully positions our world-class trainings, and develops a strong emotional tie that produces immediate sales and leads
  • Measure and analyze marketing campaign performance to make strategic data-driven decisions
  • Rapidly respond to the needs, demands, and tastes of our audience
  • Test new strategies to build audiences, increase engagement and boost reach
  • Coordinate and align marketing efforts with business operations to launch new training events and products
Requirements:
  • Proven success with direct response copywriting (please submit examples with your resume)
  • College Degree in Marketing, Business, Journalism or related field and/or relevant experience
  • Ability to measure email performance using analytics tools and sales reports
  • Ability to articulate strategy and tell stories with data
  • Ability to work independently and remotely, as well as collaboratively in a team environment
Perks:
  • Remote, hybrid or onsite
  • Be part of a collaborative team of digital marketers
  • Generous benefits package
  • Incentive plan
  • 401(k) with above-market match that immediately vests
  • Professional development opportunities and tuition assistance
What else you should know about us:
We are a team that loves to play the game of business and we are unapologetically driven and dedicated to connecting professionals with the knowledge they need to help others. Together, our team manages:
  • 10 unique email sales channels
  • The execution of creating content and copy that fuels 3000+ campaigns and 450+ million emails annually
Please include writing samples with your application. Because of the large number of applications, we receive, only applications submitted with writing samples will be considered.

This position is full time, 40 hours per week (Monday-Friday). Our headquarters are in Eau Claire, Wisconsin, with employees both nationally and internationally. 

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/5609/digital-marketing-strategist-direct-response-copywriter
PESI named one of the Best Employers for three years running.